SHIPPING

When your order reaches the sending stage, a tracking code will be issued for the orders, which will be emailed to you. If you are still waiting to receive the tracking code, contact us through the communication methods mentioned on the contact page.

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How to calculate the shipping cost of orders that have more than one product:

• If the products are all from the same category (e.g., X5 Shirts), you have to pay the shipping fee of that category only once.

• Suppose the products are from different categories (e.g., X5 Shirts and X2 Hoodies). In that case, you must pay the shipping fee once for each category.

 

Free Shipping:

• Purchases over $70 in the American region includes free shipping. 

• Purchases over $99 in the rest of the world includes free shipping.

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When placing an order, enter your postal information correctly. After placing the order, it is impossible to change the address.

 

Suppose you must enter postal information correctly and send the shipment to the wrong location. In that case, our store is not responsible for this. In this case, the additional costs must be paid by the customer.

 

If the order is sent to the address you mentioned, but you cannot receive it, our store is not responsible.

 

 

We do our best to deliver the orders to our customers in the best condition. We also work with the best contractors to ship our orders, but some factors are beyond our control. So, note that our store is not responsible for damage caused by shipping. (You can read our conditions and terms regarding damaged products caused by a production or manufacturing error and its conditions.)

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The damage caused by the shipment should be followed up through the shipping company that sent the shipment.

You should report it to the shipping company and us if you notice that the packaging is in an unusual condition (For example, if the packaging was torn, wet, or distorted, etc.) when you receive the order.

 

It is also suggested that clear photos be taken of the abnormal condition of the packaging in such circumstances.

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Note that due to international and commercial restrictions, it is not possible to send to some countries. Before placing an order, see the list of countries with these restrictions below.

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Afghanistan, Aland Islands, Azerbaijan, Bangladesh, Belarus, Brunei, Cuba, Eritrea, French Guiana, Guadeloupe, Guernsey, India, Iraq, Islamic Republic Of Iran, Isle Of Man, Israel, Kazakhstan, Kuwait, Kyrgyzstan, Lao People's Democratic Republic, Lebanon, Marshall Islands, Martinique, Mongolia, Myanmar, Nigeria, Northern Mariana Islands, Pakistan, Palau, Palestinian Territory, Qatar, Reunion, Russia, Saint Pierre And Miquelon, Serbia, Sudan, Syria, Taiwan, Tajikistan, Timor Leste, Turkmenistan, Ukraine, Uzbekistan, Vietnam, Yemen

 

Please note that this list may change at any time depending on the policies of the shipping companies that our contractors work with.

 

Please note that if it is impossible to send the order to your address, our store is not responsible in this regard. In this case, your payment will be returned to you (You can read our conditions and terms page to learn about the terms of refunds.). Our store declares itself exempt from paying additional costs and compensation. Ensure the possibil

ity of sending the order to your address before finalizing your order. For this, you can ask us.

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Your satisfaction is our priority, and smooth shipping is a crucial part of that commitment. We appreciate your trust in G-ART Collection. If you have any queries or need assistance, our customer support team is here to help.

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Happy Shopping!